FAQ

Where do you ship from?

EFFISOO is an eCommerce company from Malaysia specializing in selling exclusive products without the hefty price tags. We hand pick our products from reputable manufacturers directly.

We travel the world and meet trusted suppliers to put together a collection of fun and trending product. Because of this, your order can be shipped anywhere from China, Malaysia, India, Indonesia, Vietnam etc.

 

Do you ship to my country?

We are currently selling in the US only.

 

How long does the free shipping take?

It depends on where you live but on average 5 - 15 business days.

 

How can I track my order?

The tracking number will be sent to your email once the product(s) is shipped! It will take less than 72 hours since you place the order.

 

What if I receive the wrong/damaged product?

Email us at contact@effisoo.com, we will help you with the return, re-ship or refund.